Frequently Asked Questions

Yes, we offer flexible payout options:

• Standard payouts occur after your event
• Early payout options are available for established events
• Custom payout schedules can be arranged for qualifying events

Contact our support team to discuss payout options for your specific event.

Yes! Every event gets a dedicated page that includes:

• Customizable event details and schedule
• Integrated badge purchasing
• Mobile-friendly design
• Schedule and venue information
• Speaker and guest profiles

Absolutely! All events receive comprehensive support including:

• Technical support for organizers
• Attendee purchase support
• Setup assistance
• Day-of-event support

Yes! ConSuite is fully mobile-optimized:

• Responsive design works on all devices
• Mobile check-in tools for staff
• Digital badges that work on any phone
• Mobile-friendly organizer dashboard
• Real-time updates on any device

Our comprehensive reporting includes:

• Real-time sales analytics
• Attendee demographics and insights
• Check-in statistics
• Revenue reports
• Event capacity tracking
• Custom report generation
• Export functionality for all data

ConSuite offers flexible check-in solutions:

• Mobile QR code scanning
• Multiple check-in stations support
• Quick search by name or email
• Offline mode for backup
• Real-time attendance tracking
• Digital badge printing integration

Yes! We provide several promotional tools:

• Custom event website
• Social media sharing integration
• Email marketing tools
• Promotional code generation
• Early bird badge options
• Referral tracking

Yes, we provide comprehensive communication tools:

• Automated confirmation emails
• Custom email campaigns
• Event updates and announcements
• Schedule change notifications
• Targeted messaging based on badge type
• Post-event surveys and feedback collection

Absolutely! ConSuite is designed for complex event management:

• Multi-day scheduling tools
• Multiple venue and room management
• Concurrent event tracking
• Separate badgeing for different days/events
• Unified dashboard for all events
• Cross-event reporting and analytics

While we don't currently offer reserved seating functionality, we provide:

• Room capacity management
• Event attendance tracking
• First-come, first-served check-in systems
• VIP access management

Reserved seating is on our roadmap for future development.

Yes! ConSuite offers robust team collaboration features:

• Multiple admin access levels including:
  • Super Admin (full access)
  • Event Manager (event-specific access)
  • Check-in Staff (limited access)
  • Volunteer Coordinator
  • Content Manager
• Customizable permissions per role
• Activity logging and audit trails
• Team communication tools
• Shared calendars and schedules

We're always looking to improve ConSuite based on organizer needs:

• Contact our team to discuss your specific needs
• We regularly add new features based on user feedback
• Custom development options may be available for large events
• Our API allows for custom integrations

Many of our best features came from organizer suggestions, so we'd love to hear your ideas!

ConSuite provides a comprehensive suite of admin tools:

• Dashboard Features:
  • Real-time sales tracking
  • Attendee management
  • Check-in monitoring
  • Revenue reports
• Event Management:
  • Schedule builder
  • Room allocation
  • Speaker management
  • Volunteer coordination
• Communication Tools:
  • Mass email system
  • Announcement management
  • Update notifications

We take security seriously and provide:

• SSL encryption for all transactions
• PCI compliance for payment processing
• Secure badge validation system
• Data encryption at rest
• Regular security audits
• GDPR compliance

No! Our simple pricing applies to all badge types:

• Create unlimited badge types
• Same low fee (6% + $0.99) for all badges
• No extra charges for:
  • VIP badges
  • Early bird pricing
  • Multi-day passes
  • Special packages

Yes! We offer comprehensive promotional tools:

• Percentage and fixed-amount discounts
• Time-limited promotional codes
• Usage limits per code
• Early access codes
• Tracking and analytics for promotions
• Bulk code generation

Yes! Our custom form builder allows you to:

• Add custom registration questions
• Create different forms per badge type
• Use various question formats:
  • Multiple choice
  • Text input
  • Checkboxes
  • File uploads
  • Waivers and agreements
• Make questions required or optional
• Export all responses

Yes! We provide multiple viewing options:

• Interactive calendar view
• Timeline view
• Schedule grid view
• Calendar integration with:
  • Google Calendar
  • Apple Calendar
  • Outlook
  • Other iCal compatible calendars

Yes! We support various payment methods:

• Manual badge creation for cash sales
• Offline mode for check-in
• Record keeping for all sale types
• Unified reporting across all sales channels
• Support for multiple payment methods
• Mobile point-of-sale integration

Yes! For larger events and organizations, we offer:

• Custom branding options:
  • Your logo and colors
  • Custom URL options
  • Branded email communications
  • Custom badge designs
• Advanced features:
  • API access
  • Custom integrations
  • Advanced analytics
  • Priority support
• Contact our sales team to discuss your specific needs and pricing

Yes! For larger events, we offer enhanced support options:

• Dedicated account manager
• Priority technical support
• Setup assistance and consultation
• On-site support options
• Custom training sessions
• 24/7 emergency support during your event

While our standard pricing is already competitive at 6% + $0.99 per badge, we can discuss custom pricing for:

• High-volume events
• Multi-event organizers
• Annual contracts
• Convention series

Contact our sales team to discuss your specific needs.